Mobile (walk-away) calling
The operator calls from their own line; the app records the customer, the result and the note. No setup, starts on day one.
- Number privacy and call lists
- Mandatory result and note
- Daily operator report
NoNsAI · DialDesk
The communication platform that runs sales and retention.
Marketing calls, follow-up messages, bulk SMS, WhatsApp, customer tracking and an AI operator in one panel. Your operators call from their phones or over VoIP; the result they pick sends the message by itself; the CRM plans who to call again, when and why. Every SMS and every minute is deducted from your balance at its real price.
- 187countries for SMS
- 220countries for calls
- 4channels: calls, SMS, WhatsApp, voice AI
- 0contracts; monthly, stop any month
What we do
NoNsAI builds products that take the jobs operations teams repeat every day off their hands. DialDesk was written to fix the biggest one: switching panels to send the customer a link after a call, exporting lists from one tool to upload into another, finding who to call again in Excel. In DialDesk the call, the result, the message and the CRM work on the same record.
Services
All in one account, on one invoice. Operators come from the plan, usage from the balance.
VoIP calling and PBX
Calls from the browser or app; DialDesk numbers or your own PBX (BYOC).
- Call recording and live listening
- Supervisor console
- Per-minute price by country
Result automations
The chosen call result sends your pre-written SMS or WhatsApp template with the customer's name and link.
- {name}, {brand}, {link} variables
- Branded SMS with your sender ID
- Delivery receipt next to every message
Bulk SMS
Campaigns to an uploaded list, a CRM segment or by customer activity; the cost is shown before sending.
- Preview, test, scheduling
- Delivered / failed report, CSV
- Sending to 187 countries
Connect your own Meta account; result automations and campaigns go out on WhatsApp too.
- Approved templates
- Transparent per-message price
- Same flow as SMS
CRM, segments, journeys
Customer card, score, value tier; segments and journey rules such as "call again the tier-Y customers reached with result X two weeks ago".
- Result vocabulary per sector
- Triggers and promotions
- Automatic operator assignment
AI operator
You write the script; the operator calls, listens, answers, tags the result and fires the same automations.
- Female or male voice
- Working hours and concurrency limit
- Live in minutes with a test call
Open API and webhooks
Import customers from your panel, push results back; listen to call-ended, result-picked and message-delivered events.
- Key-based permissions
- Request logs
- Integration support
A closed loop: every call produces the next step.
- 01
Call
The operator picks the customer from the list and calls from their own line (walk-away) or over VoIP. VoIP calls are recorded.
- 02
Pick the result
Reached, interested, call back later, deposited… The result list is defined in your own vocabulary for your sector.
- 03
Message goes out
The chosen result sends your pre-written SMS or WhatsApp template with the customer's name and link.
- 04
CRM learns
Call, result and message land on the customer card; score and segment update.
- 05
Plan the next one
A journey rule assigns the next call or campaign to the right operator on the right day.
Pricing
Seats come from the plan, usage from your balance. Every plan includes CRM, bulk SMS, result automations and call recording. No contract; pay monthly, stop any month.
Starter
€69/ month
2 operators
- 10,000 SMS included every month
- Mobile (walk-away) and VoIP calling
- Result → SMS automations
- Bulk SMS and delivery reports
- CRM, segments, journeys
- Call recording and supervisor console
Pro
€149/ month
5 operators
- 20,000 SMS included every month
- Everything in Starter
- WhatsApp automations (your own Meta account)
- AI operator access
- Open API and webhooks
- One DialDesk number included
Scale
€399/ month
10 operators
- 50,000 SMS included every month
- Everything in Pro
- Priority routing and dedicated lines
- SLA and priority support
- Setup and integration assistance
Usage: from your balance, at per-country unit prices
Your balance is kept in euro; top up with USDT or bank transfer; every SMS, WhatsApp message, VoIP minute and AI minute is deducted at its real price and you see the amount before sending. Walk-away calls go over your own line and cost nothing from the balance.
- Minimum top-up€50
- Balance validityNever expires
- Top-up methodsUSDT · bank transfer
Example unit prices (EUR)
| SMS · Turkey | €0.0065 |
| SMS · Romania | €0.0375 |
| SMS · Germany | €0.069 |
| SMS · United Kingdom | €0.039 |
| SMS · United States | €0.026 |
| WhatsApp message | €0.010 |
| VoIP minute · your own PBX (BYOC) | €0.004 |
| VoIP minute · DialDesk number, Romania | €0.033 |
| VoIP minute · DialDesk number, United States | €0.098 |
| AI operator · per minute (on top) | €0.038 |
Full country list and current prices in the panel; prices follow carrier costs. For VoIP calls into Turkey we recommend your own PBX (BYOC).
How you start
- 01
A call
We talk through your operator count, the countries you call and the panels you use today.
- 02
Account and vocabulary
Your account opens the same day; the result list and customer fields are defined in your terms.
- 03
Operators start
Walk-away calls start from the mobile app on day one; VoIP number and WhatsApp are connected the same week.
- 04
Top up the balance
Top up with USDT or bank transfer; every SMS and minute is deducted at its real price and shown in the panel.
- 05
Journeys
With the first week's data we set up segments and re-call rules together.
Why DialDesk
One loop
Call, result, message and CRM on the same record; no copy-paste between two panels.
Transparent usage
SMS and minute prices are per country and public; you see the amount before sending.
Your own infrastructure
Your PBX, your WhatsApp account, your sender ID.
Fits the sector
Online operations, hotels, real estate: results and customer fields are defined per account.
By operators
The founding team has run online operations for years; the product came from those teams' needs.
No contract
Monthly plan, stop any month; your balance stays.
Sectors
Online operations
Marketing and retention calls, post-deposit follow-up and campaign SMS in one flow.
Call centres
Result discipline, recording, live listening and reporting for outbound teams.
Sales teams
Follow-up after a quote, appointment reminders, segment-based re-calls.
Hotels and restaurants
Booking confirmations, guest follow-up, seasonal campaigns; your own results such as "hosted".
Real estate and finance
Minutes-to-callback on leads, information message after the call, long journeys.
Frequently asked
How does pricing work?
Operator seats come from the monthly plan. SMS, WhatsApp, VoIP minutes and AI minutes are deducted from your balance at per-country unit prices. Walk-away calls go over your own line and cost nothing from the balance.
How do I top up?
From the panel, with USDT or bank transfer. Once the transfer is verified the balance is credited and the invoice is listed in your account.
How long does setup take?
Operators start calling from the mobile app the day the account is opened. A VoIP number and the WhatsApp connection are completed within the same week.
Can I use my own SMS provider or PBX?
Yes. Connect your own PBX (BYOC) and use your own Meta account for WhatsApp. SMS goes out under your own sender ID.
Are the result list and customer fields fixed?
No. Results, value tiers and imported fields are defined per account: "deposited" for an online operation, "hosted" for a hotel.
How does the AI operator work?
Write the script in the panel, pick a voice, make a test call. The operator calls the list, tags the conversation as a result and fires the same message automations. Charged per minute from the balance.
Where is my data, who sees it?
Each account is a separate tenant; data is visible only to your operators and managers. API keys are permission-based and requests are logged.
Request a demo
Tell us what your team does all day.
Write your operator count, the countries you call and the panels you use; we come back the same day and set up a demo with your own flow.